FAQ

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At Positivestar, we believe in the power of positivity to transform lives. Our clothing is more than just fabric; it's a statement of hope, inspiration, and endless possibilities. Every piece is designed to make your star shine brighter, bringing trust, attraction, curiosity, peace, and uniqueness to your wardrobe. Join our community and experience the impact of positivity in your daily life.outstanding products and exceptional customer service.

The Positivestar clothing brand is owned by a very talented young Entrepreneur and Graphic designer named GUERBY ABSOLU. 

The Positivestar brand was founded in 2024, with a vision to create a clothing line that combines comfort, style, and exceptional quality. Since our inception, we have been committed to delivering outstanding products and exceptional customer service.

We offer a wide range of clothing options, all designed with quality and  positivity in mind. 

Positivestar is committed to quality and sustainability. We carefully select premium materials that are not only comfortable and durable but also environmentally friendly. Our goal is to create fashion that you can feel good about wearing, knowing it's made with care for both you and the planet.highest standards of quality, safety, and environmental responsibility.

Positivestar is not just about fashion; it's a movement. Our designs are crafted with love, passion, and a commitment to making a positive impact in the world. We focus on quality, uniqueness, and creating a sense of trust and peace in every piece we create. When you wear Positivestar, you're not just wearing clothing; you're making a statement.

Positivestar is dedicated to creating designs that celebrate your individuality. Our exclusive styles are not only unique but also crafted to boost your confidence and radiate positivity. With Positivestar, you'll feel inspired, motivated, and ready to conquer the world, one outfit at a time.

By following @positivestarclothing on social media, you'll become part of a vibrant community that shares your passion for positivity and fashion. Stay updated with our latest collections, stories, and exclusive offers. Let’s inspire each other and make every day a little brighter together. 

We love to keep our community engaged and curious! From exclusive limited-edition releases to surprise giveaways and interactive stories, Positivestar is all about creating memorable experiences. Stay connected with us on social media and be pleasantly surprised by the magic we bring to your wardrobe.

We encourage you to join the Positivestar community by following us on social media, sharing your positive stories, and engaging with our content. Using at least three of these hashtags #positivestar #positivestarclothing #thepoweroffashion #theonlystaralive #positivestarstory #positivestarcommunity to show off your favorite pieces and connect with like-minded individuals who share our vision of spreading positivity and making the world a more beautiful place.

Our business hours are Monday to Friday, 10:00 AM to 9:00 PM PT. Our customer service team is available to assist you during these hours. You can also contact us through our website or social media channels for any queries or concerns.

Yes, we frequently offer discounts and promotions to our customers. Be sure to sign up for our newsletter to stay up to date on our latest offers.

We accept a variety of payment methods, including Visa, MasterCard, American Express, PayPal, Apple Pay, Google pay etc. Our website uses secure payment processing to ensure that your transactions are safe and secure.

Yes, we offer a 14-day return and refund policy. If you're not completely satisfied with your purchase, you can return it to us within 14 days for a full refund. Please see our refund policy for details on how to initiate the process.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your order's status. 

We ship only in the United States. Shipping costs and delivery times may vary based on your location. Please check our shipping policy for more details. We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 14 days for a full refund or exchange, provided the items are in their original condition.

We're here to help! If you have any questions or concerns about your order, please reach out to our dedicated customer support team at support@positivestarclothing.com. We aim to provide excellent service and ensure your experience with Positivestar is nothing short of amazing.